Privacy & Refund Policy

The security of your data is of utmost concern and Sunflowers Florists will never share your information with other companies without first seeking your consent. All of our switches are conducted on our secure partner websites which operate within all of the current Data Protection and Security.

Refund Policy

You may cancel your order within 7 working days of delivery, at anytime, without reason in accordance with the District Selling Directive (2000). We are more than happy to provide you with a refund, to do so you must confirm this in writing either in an email to

hello@sunflowers.co.uk or via postal service to Sunflowers Florist, 233 Bromley Rd, Catford, SE6 2PG.

The packaged items must be returned, preferably with the original packaging to the address above.
We request that the items be returned to us unused and in as new condition (The condition in which the items were received). Unfortunately you will be liable for all postage costs incurred as a result of returning an item to us. We will not offer a refund until we receive any and all goods being returned, we highly recommend you obtain proof of posting when you return any goods to us.

Please note that this policy excludes all our flower products as these are perishable goods and exempt from this legislation. This does not affect your statutory rights as a consumer.

 

Disclaimer

The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose.

You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Unless stated otherwise, you may access and download the materials located on www.sunflorist.co.uk only for personal, non-commercial use.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. Every effort is made to keep the website up and running smoothly. However, Sunflower florist’s takes no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues beyond our control.

From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). You may not create a link to this website from another website or document without sunflower florist’s prior written consent. Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.